Shipping policy
At Aurare, we carefully pack every order and work to ensure that your jewellery reaches you safely and on time.
Shipping & Delivery
- Orders are generally delivered within 3–4 business days from the date of dispatch.
- In exceptional circumstances, delivery may take 6-7 business days.
- Delivery timelines may vary depending on the destination, courier service, weather conditions, public holidays, or other circumstances beyond our control.
- Once your order has been dispatched, you will receive the relevant shipping and tracking details, where available.
Delivery Delays
While we do our best to ensure timely delivery, Aurare is not responsible for delays caused by courier partners, incorrect or incomplete shipping information provided by the customer, adverse weather, natural events, public holidays, strikes, or other circumstances beyond our reasonable control.
Please ensure that the shipping address and contact details provided at checkout are accurate. Aurare cannot be held responsible for delivery issues arising from incorrect information provided by the customer.
Damaged Packages
If your package appears damaged upon delivery, please take photographs/videos of the package and contact us at [your email address] as soon as possible.
For any questions regarding your shipment, please contact us at info.aurare@gmail.com .